Miscellaneous

• What is available in the recent activity panel and where can I find it?

  • The 'recent activity' panel is on the home page of the Hub. It allows you to view and open sessions that you have recently launched.

    

    Learn more about navigating the Hub.

• What do the component icons mean?

  • 	Programme	Programmes have an icon which reflects their branding to make them easily recognisable.
    	Course	Courses are indicated by a yellow folder with a small blue box.
    	Learning path	Learning paths are indicated by a yellow folder with a blue arrow.
    	Folder	Folders are indicated by a plain yellow folder.
    	Session	Sessions are indicated by a blue box.

    

     All the icons also include your status in the top right hand corner.

• I clicked the link to launch the session and I received an error message.
  • 1. Try launching the session again
    2. If that fails, log out of the Hub, close all browser windows, then log back in and try the session again
    3. If it still fails, then visit the Technical Checker to give your system a quick once over to see that it is set up correctly for accessing our content
    4. If the Technical Checker gives your system a clean bill of health, then contact the Support Team

    
    If you received an error message, then it would help the Support Team to know what the error says. Please take a screenshot of the message or copy and include it when you report the problem. 

• How do I report an error in a session?

  • The best way to report an error is through the feedback option on the Hub.

    There is a checkbox on the feedback form, which indicates that you are reporting an error as opposed to just leaving feedback. This alerts the relevant project team and they will consult with a subject matter expert before deciding what course of action to take.

    You can access the feedback button from the session’s information page or from the ‘My e-learning’ section.

    

    See more about My e-learning.

    See more about the information page.

    Please note that you can’t leave feedback for a session until you have accessed it at least once.

• How do I provide feedback on a session?

  • The best way to provide feedback on a session is to use the feedback option on the Hub.

    You can access the feedback button from the session’s information page or from the 'My e-learning' section.

    

    See more about My e-learning.

    Please note that you can’t leave feedback for a session until you have accessed it at least once.

• Why are there three different ways to navigate around My e-learning?

  • Different people use the Hub in different ways, so we have three alternative ways of navigating around the My e-learning section. 

    Panel view

    This is the default view for My e-learning. It allows you to navigate the programme hierarchies by displaying the contents of a programme, course, learning path or folder one at a time.

    

    Expanded view

    This view allows you to view the contents of several courses, learning paths or folders at the same time.

    

    Tile view

    This view allows you to view the contents of a programme, course or learning path in large format. 

    

    You can switch between the views via the buttons on the My e-learning screen. The system remembers the last type of view used.

• How can I share e-learning material with my colleagues?

  • All the e-learning sessions, courses, learning paths and programmes on the Hub have information pages which can be accessed from the information icon.

    

    At the bottom of the information page there are a series of buttons allowing you to share the URL for that e-learning component.

    

• Quicklinks

• What are Quicklinks?

  • Each session has a unique code called a Quicklink. You can find the Quicklink in the session keywords, which are displayed on the information page.

    Learn how to find the Quicklink for a session.

    Because the code for each session is unique, you can use the Quicklink to find a particular session quickly and easily by entering the Quicklink in the search field.

• How do I find the Quicklink for a particular session?

  • Select the 'information icon' for the session.  

    The Quicklink will be listed under the ‘session information’.

    Find out more on how to navigate to a particular session.

• Can I get a list of the Quicklinks used in my programme(s)?

  • Some programmes have included the session Quicklinks in the supporting material they provide. An example of this can be found on the Anaesthesia programme pages on the e-LfH website.